24 Hrs
2467+ Enrollments
R12.x Oracle Service Contracts Fundamentals
Learn how to use Oracle Service Contracts to effectively manage service agreements and contracts with customers. Gain hands-on experience in creating and managing contracts, billing and revenue schedules, and contract renewals and amendments.
R12.x Oracle Service Contracts Fundamentals
Overview of Course
This course provides a comprehensive understanding of Oracle Service Contracts, covering topics such as creating and managing contracts, setting up billing and revenue schedules, and handling renewals and amendments.
Course Highlights
Comprehensive overview of Oracle Service Contracts
Hands-on experience with contract creation and management
Understanding of billing and revenue schedules
Key Differentiators
Personalized Learning with Custom Curriculum
Training curriculum to meet the unique needs of each individual
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Flexible Schedule & Delivery
Choose between virtual/offline with Weekend options
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World Class Learning Infrastructure
Our learning platform provides leading virtual training labs & instances
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Enterprise Grade Data Protection
Security & privacy are an integral part of our training ethos
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Real-world Projects
We work with experts to curate real business scenarios as training projects
Skills You’ll Learn
Creating and managing service contracts
Setting up billing and revenue schedules
Handling contract renewals and amendments
Understanding Oracle Service Contracts terminology and functionality
Training Options
1-on-1 Training
Access to live online classes- Flexible schedule including weekends
- Hands-on exercises with virtual labs
- Session recordings and learning courseware included
- 24X7 learner support and assistance
- Book a free demo before you commit!
Corporate Training
- Everything in 1-on-1 Training plus
- Custom Curriculum
- Extended access to virtual labs
- Detailed reporting of every candidate
- Projects and assessments
- Consulting Support
- Training aligned to business outcomes
Unlock Organizational Success through Effective Corporate Training: Enhance Employee Skills and Adaptability- Choose customized training to address specific business challenges and goals, which leads to better outcomes and success.
- Keep employees up-to-date with changing industry trends and advancements.
- Adapt to new technologies & processes and increase efficiency and profitability.
- Improve employee morale, job satisfaction, and retention rates.
- Reduce employee turnovers and associated costs, such as recruitment and onboarding expenses.
- Obtain long-term organizational growth and success.
Course Reviews
Curriculum
- Overview of Oracle Service Contracts
- Understand key business flows and process in Service Contracts
- Familiarization with the Service Contracts UI
- Defining Contract Templates
- Creating Contract Terms and Clauses
- Setting up Contract lines, line types and coverage
- Creating Default and Global Contracts
- Creating a new contract
- Understanding contract statuses and lifecycle
- Modifying and updating contracts
- Terminating and cancelling contracts
- Overview of billing and revenue schedules
- Defining billing and revenue schedules for contracts
- Setting up event-based and time-based schedules
- Configuring contract invoices
- Understanding renewal and amendment processes
- Setting up renewal and amendment rules
- Creating renewal and amendment contracts
- Overview of contract fulfillment process
- Managing contract deliverables and milestones
- Tracking contract fulfillment status
- Managing contract disputes
- Overview of Service Contracts reporting
- Creating Service Contracts reports and queries
- Using Oracle Business Intelligence for reporting and analysis
- Defining time units of measure
- Mapping time units of measure to billing cycles
- Defining and customizing statuses
- Configuring and managing operations
- Creating and managing processes
- Configuring and customizing quality assurance checklists
- Configuring and managing parties
- Defining roles and responsibilities
- Configuring and managing sources
- Creating and customizing coverage templates
- Configuring and managing subscription templates
- Creating and managing items
- Defining and customizing item attributes
- Configuring and managing notifications
- Managing user access and security
- Configuring and managing integrations
- Understanding billing and pricing structures
- Configuring and managing pricing rules
- Creating and managing contract renewal schedules
- Configuring and managing contract renewal notifications
- Defining contract terms
- Creating and customizing contract templates
- Configuring and managing profile options
- Customizing user preferences and settings
Meet the instructor and learn about the course content and teaching style.- Make informed decisions about whether to enroll in the course or not.
- Get a perspective with a glimpse of what the learning process entails.
Description
Target Audience:
- Service Contract Administrators
- Customer Service Representatives
- Business Analysts
- Consultants
Prerequisite:
- Knowledge of Oracle E-Business Suite Navigation
- Basic understanding of service contracts
Benefits of the course:
- In-depth understanding of Oracle Service Contracts
- Hands-on experience with creating and managing contracts
- Improved skills in contract renewal and amendment handling
- Increased job opportunities in contract administration and customer service
Exam details to pass the course:
- Course completion certificate
Certification path:
- Oracle E-Business Suite R12.1 Oracle Service Contracts Essentials
Career options:
- Service Contract Administrator
- Customer Service Representative
- Contract Analyst
- Oracle EBS Consultant
Why should you take this course from Skillzcafe:
Expert instructors with industry experience- Hands-on experience with Oracle Service Contracts
- Flexible learning options
- Course completion certificate
FAQs
The course duration is 3 days.
Yes, the course is available online.
Please contact us for course fee information.
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