32 Hrs
3244+ Enrollments
MB-260T00: Microsoft Customer Data Platform Specialty
The course is designed to help participants understand the functionality and capabilities of the CDP, and how it can be used to improve customer experiences, drive business outcomes, and increase customer loyalty.
MB-260T00: Microsoft Customer Data Platform Specialty
Overview of Course
MB-260T00: Microsoft Customer Data Platform Specialty is a course that aims to teach participants how to leverage Microsoft’s Customer Data Platform (CDP) to gain insights and create personalized experiences for customers.
Course Highlights
Understand the basics of Customer Data Platform (CDP) and how it can help you personalize customer experiences.
Learn how to leverage Microsoft’s CDP to gain insights into your customers’ behavior and preferences.
Discover how to create targeted marketing campaigns and improve customer engagement.
Key Differentiators
Personalized Learning with Custom Curriculum
Training curriculum to meet the unique needs of each individual
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Trusted by over 100+ Fortune 500 Companies
We help organizations deliver right outcomes by training talent
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Flexible Schedule & Delivery
Choose between virtual/offline with Weekend options
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World Class Learning Infrastructure
Our learning platform provides leading virtual training labs & instances
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Enterprise Grade Data Protection
Security & privacy are an integral part of our training ethos
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Real-world Projects
We work with experts to curate real business scenarios as training projects
Skills You’ll Learn
Understanding of Customer Data Platform (CDP) concepts and functionalities.
Ability to collect and unify customer data from various sources.
Capability to use insights gained from the CDP to drive personalized marketing campaigns.
Ability to create a 360-degree view of customers to improve engagement and loyalty.
Knowledge of implementing and managing a CDP within an organization.
Training Options
1-on-1 Training
Access to live online classes- Flexible schedule including weekends
- Hands-on exercises with virtual labs
- Session recordings and learning courseware included
- 24X7 learner support and assistance
- Book a free demo before you commit!
Corporate Training
- Everything in 1-on-1 Training plus
- Custom Curriculum
- Extended access to virtual labs
- Detailed reporting of every candidate
- Projects and assessments
- Consulting Support
- Training aligned to business outcomes
Unlock Organizational Success through Effective Corporate Training: Enhance Employee Skills and Adaptability- Choose customized training to address specific business challenges and goals, which leads to better outcomes and success.
- Keep employees up-to-date with changing industry trends and advancements.
- Adapt to new technologies & processes and increase efficiency and profitability.
- Improve employee morale, job satisfaction, and retention rates.
- Reduce employee turnovers and associated costs, such as recruitment and onboarding expenses.
- Obtain long-term organizational growth and success.
Course Reviews
Curriculum
- Introduction to the customer data platform
- Administer Dynamics 365 Customer Insights
- Explore user permissions in Dynamics 365 Customer Insights
- Lab : Verify environment
- Import and transform data
- Connect to data sources
- Work with data
- Lab : Ingest data
- Map data
- Match data
- Merge data
- Find customers
- Lab : Unify the data
- Explore Audience insights
- Define relationships and activities
- Work with measures
- Work with segments
- Lab : Work with activities
- Lab : Define measures
- Lab : Create segments
- Enrich data
- Use predictions
- Use machine learning models
- Lab : Subscription Churn Model
- Lab : Predictions
- Lab : Enrich data
- Export Customer Insights data
- Use Customer Insights with Microsoft Power Platform
- Display Customer Insights data in Dynamics 365 apps
- More ways to extend Customer Insights
- Lab : Extend with the Power Platform
- Lab : Extend with the Dynamics 365 apps
Meet the instructor and learn about the course content and teaching style.- Make informed decisions about whether to enroll in the course or not.
- Get a perspective with a glimpse of what the learning process entails.
Description
Target Audience:
- Marketing professionals
- Customer experience professionals
- Business analysts
- Data analysts
- IT professionals
Prerequisite:
- Basic understanding of customer data management concepts
- Familiarity with Microsoft Power Platform
Benefits of the course:
- Gain knowledge of CDP concepts and functionality.
- Learn to collect and unify customer data from multiple sources.
- Learn to create targeted marketing campaigns and improve customer engagement.
- Enhance your ability to create a comprehensive view of customers to improve loyalty.
- Improve your ability to implement and manage a CDP within your organization.
Exam details to pass the course:
- Exam MB-260: Microsoft Dynamics 365 Customer Engagement Core
Certification path:
- Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
Career options:
- Dynamics 365 Marketing Functional Consultant
- Customer Experience Manager
- Marketing Manager
- Digital Marketing Manager
Why should you take this course from Skillzcafe:
Industry-experienced trainers- Hands-on learning
- Personalized attention
- Comprehensive course material
- Certification guidance
FAQs
MB-260T00 is a Microsoft Customer Data Platform Specialty course that provides the knowledge and skills to implement and manage customer data platform solutions using Microsoft Dynamics 365 Customer Insights.
This course is designed for IT professionals, data professionals, and developers who want to learn how to create customer data platform solutions using Microsoft Dynamics 365 Customer Insights.
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