The ITIL® 4 Foundation course is designed for professionals who wish to gain knowledge and understanding of the ITIL 4 framework. This course provides a foundational understanding of IT service management and enables learners to comprehend how the ITIL framework can be used to enhance IT service management practices.
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The ITIL® 4 Foundation course duration is 2 days
Yes, the ITIL 4 Foundation certification exam can be taken online or in-person at an accredited exam center.
The passing score for the ITIL 4 Foundation certification exam is 65%.
No, prior knowledge or experience in IT service management is not required to take this course.
Yes, the ITIL 4 Foundation certification is recognized globally as a standard for IT service management.
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